Today I went into the store to compliment him and thank him for his helpfulness towards my house-guest (a headteacher from Spain), and her colleagues, who wanted some good children's books to take back with them to their school in Madrid. I had recommended they should speak to Philip and they readily took my advice. And Philip did not disappoint. However, it was not through gratitude that I ended up spending £17 on books when I called in. This man is dangerous! And he supports Nottingham Forest! And he should be salesman of the year!
All that aside, I am looking forward to reading Philip's special book recommendation and I will be reporting back (watch this space) to all concerned.
It seems I have quite a reputation too as far as Philip is concerned. My mobile phone 'went off' while I was in Waterstone's. Not ringing, but playing music that would normally filter through my headphones (a horrid sound when it doesn't), and I couldn't turn it off. Philip smiled bravely as the customers were shaken from their relaxed book-browse. 'It's always amusing when you come in here', he said. I took that as a compliment....... and ran.